Return policy
We’re sad things didn’t work out for you, but here’s the good news: you get 14 days to return your items starting from the day you receive your package.
Here’s the fine print:
Items must be unworn and unwashed, with tags on.
Pierced jewellery and fashion face masks cannot be returned for health and hygiene reasons and are non-refundable
Underwear and swimwear can only be returned if the hygiene seal has not been removed
Beauty products cannot be returned for hygiene reasons
Items must have all tags attached
If your returned items are shipped back beyond the qualifying return window, Bull Accessories reserve the right to reject package and the return, or accept the return with a 25% restocking fee, at the discretion of Bull Accessories.
Anything that is marked FINAL SALE is not returnable.
Send returns to
Bull Accessories Customer Service
4885 Jean Brillant
Montréal, Québec, Canada
H3W 1T5
Refunds
A typical refund will take up to 28 days, that’s 21 days you returning and us processing and up to 7 days for it to make its way through the banking system.
The refund will go back to the payment method you used when placing your order, once we’ve done our bit you’ll get an email confirming it’s on its way.
If you’ve waited for more than 28 days, please let us know by using the Contact Us tab on this page.
Faulty items
We’re really sorry to hear that you’ve received something that’s not in perfect condition. So that we can get this fixed for you please go to our ‘Contact Us’ tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
The product name and code can be found on your order confirmation email.
Please have an image of the faulty item ready for when you receive a reply.
Cancelling an order
As soon as you place your order, we’re on it – we know you need it fast!
Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.
Canadian shipping
We are happy to offer free shipping for all orders shipped within North America.
USA Shipping
We are happy to offer free shipping for all orders shipped within North America.
Please note, depending on the value of your order, your package may or may not be charged customs or import taxes. These are not included in your order total.
If your parcel does incur customs taxes or duty it’s entirely up to you (as the receiver) to cover these costs. Unfortunately, as these charges differ from country to country we are unable to directly advise you on what these might be. We recommend contacting your local customs office prior to ordering so you’re not surprised by any unexpected delivery charges.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
In the unlikely event that you wish to refuse your delivery, you may still be held responsible for the original customs fees or import duties and the cost of returning the package to Bull Accessories. We regret that we can only refund you the value of your order minus any fees we are charged upon return for your item. If a delivery is refused by you then, unfortunately, we cannot be held liable for any loss or damage incurred by your order during transit back to us.
International shipping
$35 flat rate.
Please note, depending on the value of your order, your package may or may not be charged customs or import taxes. These are not included in your order total.
If your parcel does incur customs taxes or duty it’s entirely up to you (as the receiver) to cover these costs. Unfortunately, as these charges differ from country to country we are unable to directly advise you on what these might be. We recommend contacting your local customs office prior to ordering so you’re not surprised by any unexpected delivery charges.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
In the unlikely event that you wish to refuse your delivery, you may still be held responsible for the original customs fees or import duties and the cost of returning the package to Bull Accessories. We regret that we can only refund you the value of your order minus any fees we are charged upon return for your item. If a delivery is refused by you then, unfortunately, we cannot be held liable for any loss or damage incurred by your order during transit back to u
Privacy Policy
Bull-accessories.com (“the site”) takes your online privacy very seriously. The sites privacy policy is governed by the following. Any and all use of the site constitutes acceptance of this policy. If you do not agree with this policy immediately cease use of this site. We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our site, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system. We may occasionally send you informative, product, and sales related emails to your address on file. If you wish to opt out of receiving these communications, please notify us at any time of your request to be removed from our communication contact list. Please send your request to service_bullaccessories@outlook.com.
We may use cookies in order to collect information on your purchases of our products. However, these automatically stored cookies do not contain any of your personal information, financial/home address, etc.
We may disclose your personal information if we are required by law to do so or if you violate our Policies.
For questions and concerns regarding privacy, security, or other legal matters, email service_bullaccessories@outlook.com